Refund policy

Returns & Refunds

We want you to be completely satisfied with your purchase from Sablecase. If that’s not the case, you can return your order within the timeframe specified below.

Return Period

You have 30 days from the date you receive your order to return an item.

Return Requirements

The item must:

• be unused
• be new and in its original condition
• show no signs of use
• be returned in its original packaging
• include all tags and accessories
  

Items that have been worn, washed, damaged, or altered cannot be returned.

Hygienically sealed products may only be returned unopened.

Returns & Refunds

Please contact us before returning an item at:

📩 info@sablecase.com

Be sure to include your order number and the reason for the return.

Once we receive and inspect the merchandise, the purchase amount will be refunded within 10 business days.

Return Shipping Costs

The buyer is responsible for return shipping costs, except in the case of defective, damaged, or incorrectly delivered items.

Any customs duties, import taxes, or fees associated with returns are also the responsibility of the buyer, unless the return is due to an error on our part.

Defective or Incorrectly Delivered Items